About Us
In the fast-paced modern life, we believe that a cup of good tea can bring people back to tranquility and nature. Kooe was born out of a love for Chinese tea culture and is committed to bringing the essence of millennium tea art to the Australian market, allowing every piece of tea to tell the story of the East.
Originating from tradition, loyal to quality
We deeply cultivate China’s core tea producing areas, cooperate with generations of tea farmers in Qimen, Anhui, Mount Wuyi, Fujian and other places, and strictly screen ecological tea garden raw materials above 800 meters above sea level. Each batch of tea is hand picked, processed using traditional methods, and meets the testing requirements of the Food Standards Australia (FSANZ) to ensure zero pesticide residue and no additives. From the branches to the tea cups, we adhere to a “slow process” to make the tea taste richer and the aroma longer.
Tea and the Art of Life
Unlike traditional tea sales, we place more emphasis on cultural experience. The product design combines Eastern aesthetics with modern portability – whether it’s a folding tea set for camping or a Kuaike cup loved by office workers, making tea brewing a ritual that is within reach. At the same time, we provide bilingual tea ceremony guides in Chinese and English to help Australian tea lovers easily master brewing techniques and experience the harmonious way of “water, vessel, and tea”.
Common Questions
- If you don’t have your favorite tea or want to customize it according to your taste, you can contact us to help you solve it. The cost details!
- Delivery within 24-48 hours after purchase. Take global air freight routes, with specific times determined by distance and air freight flights!
- Support common payment methods such as Visa, Mastercard, American Express, PayPal, etc. If you need to pay on delivery, please contact customer service!
- You can apply for a refund for the goods that have not been shipped; if you want to return the goods that have been shipped, you need to keep the original packaging and provide the order number.Customized products and food products are non-returnable.The refund will be returned the same way within 3 working days after the acceptance of the goods.
